Frequently Asked Questions

Q: How do I send my photo to you?

A: The best way to submit your photo to me is through an Etsy message. Once you place your order, I will be able to link back to the conversations we have had to review before I start working on your charm.

Q: When I add the item to my cart which Photo option do I choose?

A: DIY – No Photo – If you are planning to place the photo in the frame yourself.

AS IS – No Edits – If you are sending me a color photo and do not want me to change it to black and white or sepia

EDIT –  Black & White – If you would like me to apply a black and white filter to your photo.

EDIT –  Sepia If you would like me to apply a Sepia filter to your photo you would choose

OTHER – See Note – If you want custom text, heavier editing, or corrections and/or color changes.

Q: What is your turnaround time?

A: Currently 1-2 weeks. I post this in my shop in several places so if there is a change you will see it there and Etsy also generates a ship by date on each listing that you can refer back to after placing an order.

Q: How do I attach my charm?

A: There are several different ways to attach your charm to your bouquet. The most popular is with a simple pearl floral pin. I have several other options in the shop section Attaching your Charm.

Q: Can I add a second or third frame to a single frame charm?

A: In most instances yes. If you message me I can take a look at the listing you are interested in and let you know if it is possible and how it would look. I will then set up a custom listing for your double or triple charm for you to purchase.

Hope this was helpful!